Course Overview

A course designed to improve the communication skills of your workforce and help everyone to understand the importance of good communication and information sharing. This is suitable for all levels, and looks at a number of key issues in the communication cycle. The workshop is based around action centred learning to increase delegate participation through group and individual practical activities.

Course Duration

1 day

Course Topics

• Identifying the different types of communication
• Understanding and applying the knowledge of the communication process
• Sending, receiving and interpreting information
• Written and verbal communication skills
• Body language and appearance
• Barriers to communication and how to overcome them

Costs

£400 per course for groups of up to 4 delegates
£600 per course for groups of up to 12 delegates

Course handbook included for each delegate which provides an invaluable source of reference material to refer to at a later stage