The Assertive Leader
Course Overview

Understanding assertiveness in leadership is crucial to the successful operations of any organisation. Today's leaders face all sorts of difficult situations on a daily basis and need to have the confidence to be able to deal with them in a positive way.

The effects of aggressive or non-assertive behaviour within a team can seriously undermine the leaders role, and needs to be handled in a competent way.

Course Duration

1 day


 Course Topics
  • Understanding peoples rights
  • Behaviour styles
  • Dealing with non-assertive behaviour
  • Giving and taking criticism
  • Tackling inter-personal problems
  • Assertive appraisals

Costs

£350 for up to 10 delegates for on site delivery.

A course handbook is included for each delegate which provides an invaluable source of reference material to refer to at a later stage.